Refund and cancellation policy
Last updated 6 November 2026
Product plans
Prices and plans are agreed with you before you pay. If the software does not do what I told you it would do, tell me within 14 days of receiving your setup and we will fix it or refund what you paid for that plan.
Custom projects
You pay in three parts: 50 % to start, 20 % at testing, 30 % at delivery. You never pay for a stage that has not been reached. If you cancel before the next stage, the next part is not due. A part you have already paid covers work already done, and is not refunded.
How to ask
Message me on WhatsApp or use the contact page. I answer within one working day.